MERISH PLUS
Professional Backing Track Player with Harmonizer
Quite simply, the best and fully featured backing track player for entertainers and performers. .. more
Hit Trax Customer Support
Hit Trax
Customer Service & Technical Support for all backing track, MERISH PLUS, OkyWeb and G&L Guitars
Real customer service by real people. No attitudes - just friendly person to person service, the way it should be.
Call/fax within Australia: 03 9887 8127
Call/fax outside Australia: +613 9887 8127
LIVE CHAT in real time online
Mail: PO Box 6090 Vermont South 3133 VIC, Australia
SKYPE: Hit Trax
Remote Connection - Real Time Assistance
Our tech's can connect to your computer and fix problems while you watch. Secure, fast and free for Hit Trax related support.
Can't Download Your Song Files?
Download the song files by logging into Hit Trax then go My Hit Trax on the blue menu bar and scroll to My Purchases. Select the order number and download all or individual songs. Log-in is required. Login/Password is automatically created on payment of your first purchase. If you do not know, or have forgotten your log-in details, follow this procedure:
* Go: http://www.hittrax.com.au/sendpassword.asp
* Enter e-mail used on purchase
* Click 'Send Me My Login'
* Wait 30 seconds then check e-mail or junk mail.
* Log into Hit Trax
* Mouse over MY Hit Trax and click My Purchases
* Double click on download image & SAVE to computer
Fill in the form below to end your enquiry to Hit Trax Customer Support. Our response time will be faster on business days (Australian Eastern Time).
Please allow up to 48 hours for a response on weekends and public holidays.